Goodcall
AI phone agent you set up in plain language to answer calls, qualify leads, and book appointments 24/7.
Best for SMBs wanting unmetered minute AI answering
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What it does
Goodcall is an AI phone answering service and receptionist that answers calls around the clock. You provide descriptions of your business or your website in plain language, and the system answers inquiries, captures lead details, and schedules appointments. It is built for businesses of any size that receive inbound calls and need automated booking and call handling.
Read more: 5 features and how people use themShow less
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Appointment booking
Checks your connected calendar for open slots and reserves times directly during the phone conversation. It then texts the confirmation details to both you and the caller.
Use caseA dental clinic receptionist has the agent book incoming callers into open calendar slots for cleanings or rechecks while staff assist in clinic patients.
From goodcall.com -
Lead capture and qualification
Identifies who is calling, gathers necessary project and budget details, and sends the captured information immediately by email and text message. It can also log the deal and customer notes into your CRM.
Use caseA real estate agent receives a text message with a buyer's property preferences, budget, and preapproval status immediately after the call concludes.
From goodcall.com -
Call escalation and transfer
Routes callers to specific staff members or departments when an inquiry requires human assistance. It retries busy lines and can cycle through up to three backup escalation contacts if someone does not answer.
Use caseA plumbing shop owner sets up the agent to route midnight emergencies directly to an on call technician's phone number.
From goodcall.com/faq -
Per unique customer billing
Charges based on the count of distinct phone numbers served each month rather than metering call minutes or tokens. Repeat calls from the same customer within the month do not increase your invoice.
Use caseA solo operator handles long service conversations and multiple callbacks from clients without worrying about per minute overage charges.
From goodcall.com/pricing -
External tools and integrations
Connects your phone agent to outside systems including APIs, MCP servers, Google Calendar, Google Sheets, or HighLevel to look up data or update customer records.
Use caseA retail store owner links inventory systems so the agent can answer caller stock inquiries about specific products without human intervention.
From goodcall.com/faq
Written from Goodcall's own website, checked . Each feature links to the page it comes from; images are Goodcall's own.
Every plan
| Plan | Monthly | Billed yearly | Per | What it includes |
|---|---|---|---|---|
| Starter | $79 | Not listed | per account | 100 unique customers/mo (~150 calls), $0.79/extra customer, 5 workers, 1 external tool, 1 team member, 30 day history |
| Growth | $129 | Not listed | per account | 500 unique customers/mo (~750 calls), $0.26/extra customer, 10 workers, 5 tools, 5 team members, 90 day history |
| Scale | $299 | Not listed | per account | 2,000 unique customers/mo (~3,000 calls), $0.15/extra customer, 20 workers, 15 tools, 10 team members, unlimited history |
| Enterprise | Not listed | Not listed | per account | contact sales |
From Goodcall's own pricing page, checked . Prices are in US dollars per month; "billed yearly" is the monthly price when you pay for a year up front. A few figures (often the yearly price) are derived rather than printed on the page.
Before you pay
- HIPAA
- Yes
What Goodcall says
To use Goodcall with protected health information, choose the Scale plan or Enterprise and sign our Business Associate Agreement (BAA) before your agent takes calls that involve patient information.
Source page - SOC 2
- Yes
- Support
- Email
What Goodcall says
Email support@goodcall.ai and we'll sort out the charge and your number.
Source page
Only what Goodcall's own pages state, with the quote behind each answer. Anything they don't publish is left out rather than guessed.
Goodcall video tutorials
Independent creators on YouTube, not Goodcall or us. The video loads from YouTube only when you press play.
The free trial
Trial only: Build and test a demo agent free; payment starts when you connect a phone number
Questions people ask about Goodcall
How much does Goodcall cost?
Paid plans start at $79 a month (Starter). 4 plans are listed above, from Goodcall's own pricing page.
Is Goodcall free?
There is a free trial but no free plan: Build and test a demo agent free; payment starts when you connect a phone number.
Is Goodcall HIPAA compliant?
Yes. Source
Does Goodcall have an API?
Yes.
What counts as a unique customer?
One phone number, once a month. The same caller calling multiple times in a month counts as one customer, while spam and wrong numbers do not count. Source
Are there charges for minutes, calls, or tokens?
No. Minutes are never metered, and call length does not change the bill. Source
What happens if I go over?
Additional customers are billed at your plan's standard extra customer rate without penalty rates. Source
Is there a free trial?
Goodcall offers a free demo agent that allows users to build, test, and hear it answer without paying until a phone number is connected. Source
Works with
- Integrations
- Google Calendar, Google Sheets, HighLevel, Zapier
Where this came from
Plans, prices and limits were copied from Goodcall's own pages and the other sources listed, then checked .
- goodcall.com/pricing
- goodcall.com/
- goodcall.com/faq
- goodcall.com/voice-ai/how-to-connect-gohighlevel-mcp-to-voice-ai-assistants
- goodcall.com/answering-ai-with-zapier
How we collect prices and rank tools · Is something wrong? Correct this listing
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