My AI Front Desk
AI front office platform that answers calls, texts, chats, and emails, books appointments, and syncs with a built in CRM.
Best for Small businesses wanting an all in one AI receptionist
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What it does
My AI Front Desk is an automated front office platform that handles voice calls, texts, web chats, and emails. You supply your website address and documents to generate knowledge bases and playbooks, and the platform delivers automated customer service, scheduling, and CRM record updates. It is designed for businesses that need continuous front desk coverage and automated inquiry handling.
Read more: 4 features and how people use themShow less
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AI phone receptionist
Answers inbound phone calls 24 hours a day to handle inquiries, qualify potential customers, and schedule appointments without requiring human intervention.
Use caseA home showroom team lets incoming inquiries about pricing and products get answered automatically when the physical store is closed.
From myaifrontdesk.com -
AI native CRM
Extracts structured details such as intent, sentiment, and custom fields from each interaction and automatically updates records without manual entry.
Use caseA leasing office staff member tracks resident and prospect notes without manually entering data after incoming calls and messages.
From myaifrontdesk.com/pricing -
Omnichannel shared memory
Unifies communication history across voice, text messages, emails, and web chat into a single customer profile so context carries across channels.
Use caseA property manager reviews past caller inquiries and follow up text messages stored inside a single contact timeline.
From myaifrontdesk.com -
Automated knowledge base setup
Scans provided website pages and documents to construct customer service playbooks, rules, and question answers automatically.
Use caseA company founder launches a virtual front desk agent by having it ingest their public website content instead of configuring responses manually.
From myaifrontdesk.com · image from My AI Front Desk
Written from My AI Front Desk's own website, checked . Each feature links to the page it comes from; images are My AI Front Desk's own.
Every plan
| Plan | Monthly | Billed yearly | Per | What it includes |
|---|---|---|---|---|
| Business in a Box | $99 | $79 | per account | 200 voice min/mo; overage via credits at 25 credits/min ($0.25/min), auto reload $10 per 1,000 credits; Zapier |
| Partner / Enterprise | Not listed | Not listed | per account | contact sales; voice from 7 credits/min, API access, account manager |
From My AI Front Desk's own pricing page, checked . Prices are in US dollars per month; "billed yearly" is the monthly price when you pay for a year up front.
Before you pay
- Card needed for the trial
- No
What My AI Front Desk says
No credit card required·Go live in under 5 minutes·Cancel anytime
Source page - Unused credits roll over
- Partial
What My AI Front Desk says
Unused credits expire monthly. Auto Reload Credits If you run out of credits, we automatically add more ($10 for 1,000 credits). Purchased credits never expire.
Source page - Data retention
- Past call logs, chats, and interactions are retained for the last 200 logs on standard plans or custom retention on Partner / Enterprise.
What My AI Front Desk says
Data Retention How many past call logs, chats, and interactions you can look back on. Last 200 logs Custom
Source page - HIPAA
- Yes
What My AI Front Desk says
HIPAA compliant Handle sensitive conversations with signed BAAs, encryption in transit and at rest, and strict access controls.
Source page - Support
- Live chat, email, dedicated Slack channel, dedicated account manager
What My AI Front Desk says
Chatbot Support Get quick answers from our support chatbot anytime, right inside the app. Email Support Priority Support Your questions get answered first, with faster response times. Dedicated Slack Channel Dedicated Account Manager
Source page
Only what My AI Front Desk's own pages state, with the quote behind each answer. Anything they don't publish is left out rather than guessed.
My AI Front Desk video tutorials
Independent creators on YouTube, not My AI Front Desk or us. The video loads from YouTube only when you press play.
The free trial
Trial only: 7 day free trial
Questions people ask about My AI Front Desk
How much does My AI Front Desk cost?
Paid plans start at $99 a month (Business in a Box). 2 plans are listed above, from My AI Front Desk's own pricing page.
Is My AI Front Desk free?
There is a free trial but no free plan: 7 day free trial.
Do unused My AI Front Desk credits roll over?
Partly: some unused credits carry over, with limits. Source
Is My AI Front Desk HIPAA compliant?
Yes. Source
Do I need a credit card to try My AI Front Desk?
No, you can start without a credit card. Source
Does My AI Front Desk have an API?
Yes.
Works with
- Integrations
- Zapier
Where this came from
Plans, prices and limits were copied from My AI Front Desk's own pages and the other sources listed, then checked .
How we collect prices and rank tools · Is something wrong? Correct this listing
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