Rosie
AI phone answering for small businesses that takes messages, answers FAQs, books appointments, and transfers calls.
Best for Home services and local small businesses
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What it does
Rosie is an AI phone answering service designed for small businesses. You connect your website or Google Business Profile to train it on your business details, and it answers incoming calls around the clock to assist callers. The service delivers call summaries, transcripts, recordings, and appointment bookings directly to you.
Read more: 4 features and how people use themShow less
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Appointment booking
Schedules customer bookings directly into your calendar or sends scheduling links to callers over text message.
Use caseA service professional lets the assistant send a text link to a caller so they can schedule an upcoming maintenance visit.
From heyrosie.com · image from Rosie -
Call transfers
Transfers live calls to you or your staff members, offering options for warm handoffs where the assistant briefs you first or cold connections.
Use caseA team member receives a briefed warm transfer when a customer requires immediate live assistance.
From heyrosie.com -
Call summaries and transcripts
Logs every finished conversation with an AI summary, full written transcript, and audio recording.
Use caseA lawyer reviews the written transcript and recording of an intake call to check case details.
From heyrosie.com -
Automatic spam detection
Screens incoming traffic to identify and block sales pitches, toll free numbers, and automated robocalls.
Use caseA shop owner avoids telephone interruptions by filtering out robocalls and sales pitches during the workday.
From heyrosie.com
Written from Rosie's own website, checked . Each feature links to the page it comes from; images are Rosie's own.
Every plan
| Plan | Monthly | Billed yearly | Per | What it includes |
|---|---|---|---|---|
| Professional | $49 | Not listed | per account | 250 minutes/mo; texts appointment links; no transfers |
| Scale | $149 | Not listed | per account | 1,000 minutes/mo; books directly on calendar; warm and live transfers |
| Growth | $299 | Not listed | per account | 2,000 minutes/mo; adds waterfall transfers |
| Website Texting add on | $50 | Not listed | add on | 25 conversations/mo, then $1 per conversation |
From Rosie's own pricing page, checked . Prices are in US dollars per month; "billed yearly" is the monthly price when you pay for a year up front. A few figures (often the yearly price) are derived rather than printed on the page.
Before you pay
- Trains on your data
- Yes
What Rosie says
Services include creation of Recordings and Transcripts of calls with your Callers for your reference and business use and to allow Rosie to monitor quality, improve performance of our Services, and for training purposes.
Source page - Support
- Email, live chat, help center
Only what Rosie's own pages state, with the quote behind each answer. Anything they don't publish is left out rather than guessed.
Getting started with Rosie
- Add your website or Google Business Profile to allow Rosie to automatically learn your hours, services, and basic business details.
- Review and customize your information, greetings, FAQs, and call settings, then place a test call to Rosie.
- Forward your phone calls to Rosie to begin answering questions, taking messages, and sending notifications.
Written from Rosie's own help pages: heyrosie.com/
Rosie video tutorials
Independent creators on YouTube, not Rosie or us. The video loads from YouTube only when you press play.
The free trial
Trial only: 7 day free trial (card requirement not stated)
Questions people ask about Rosie
How much does Rosie cost?
Paid plans start at $49 a month (Professional). 4 plans are listed above, from Rosie's own pricing page.
Is Rosie free?
There is a free trial but no free plan: 7 day free trial (card requirement not stated).
Does Rosie train its AI on my data?
Yes, the company says it may use your content to train or improve its models. Source
Works with
- Integrations
- Zapier, Google Business Profile, Facebook Messenger, Instagram DMs
- Languages
- English and Spanish
Where this came from
Plans, prices and limits were copied from Rosie's own pages and the other sources listed, then checked .
- heyrosie.com/pricing
- heyrosie.com/
- heyrosie.com/legal/privacy
- heyrosie.com/support/en/
- heyrosie.com/legal/terms
How we collect prices and rank tools · Is something wrong? Correct this listing
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