SiteGPT
Creates an AI support chatbot trained on your website content and files.
Best for Small businesses needing a website trained chatbot
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What it does
SiteGPT is customer service software that creates an AI chatbot for your business. You input website URLs, files, or raw text content, and you get an embeddable chatbot that answers visitor questions around the clock. It is designed for businesses, support teams, and solo founders looking to automate customer inquiries.
Read more: 4 features and how people use themShow less
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Custom chatbot training
Scans provided website links, sitemaps, files, or raw text to create a dedicated chatbot based on your data. It updates either manually or through automatic scheduled syncing to keep responses current.
Use caseA business owner enters a website URL to generate a customer support agent that speaks in the brand voice.
From sitegpt.ai -
Tool integrations
Connects the chatbot to external support and communication software. It routes actions and conversations into platforms such as Crisp, Slack, and Zendesk.
Use caseA support lead connects the chatbot to Zendesk to manage automated ticket escalations within their existing software.
From sitegpt.ai -
Analytics and insights
Tracks daily performance trends, interaction funnels, and conversation outcomes. It identifies common discussion topics and highlights questions that the chatbot was unable to resolve.
Use caseA team manager reviews recurring visitor questions and weekly trends to find documentation gaps on their website.
From sitegpt.ai -
Lead collection
Gathers contact information from visitors during automated chats. It helps teams compile lists of prospective customers directly from conversation flows.
Use caseA sales representative collects contact details from an interested website visitor to follow up with them later.
From sitegpt.ai
Written from SiteGPT's own website, checked . Each feature links to the page it comes from; images are SiteGPT's own.
Every plan
| Plan | Monthly | Billed yearly | Per | What it includes |
|---|---|---|---|---|
| Starter | $59 | $39 | per account | 1 chatbot, 4,000 GPT 4.1 mini credits, 1,000 pages, 1 member |
| Growth | $129 | $79 | per account | 2 chatbots, 10,000 credits, 10,000 pages, 4 members, API |
| Scale | $429 | $259 | per account | 3 chatbots, 40,000 credits, 50,000 pages, 10 members, Zendesk |
| Enterprise | Not listed | Not listed | per account | contact sales |
From SiteGPT's own pricing page, checked . Prices are in US dollars per month; "billed yearly" is the monthly price when you pay for a year up front.
Before you pay
- Card needed for the trial
- Yes
What SiteGPT says
Every self serve plan starts with a 7 day free trial — credit card required, cancel anytime before it ends.
Source page - Trains on your data
- No
What SiteGPT says
Your conversations, training data, and customer interactions are never used to train or fine tune any AI models.
Source page - Data retention
- Users can delete their data at any time, and messages sent to OpenAI for processing are subject to zero data retention for training.
What SiteGPT says
Export or delete your data anytime. No lock in, no data hostage situations.
Source page - Export your data
- Yes
What SiteGPT says
Export or delete your data anytime. No lock in, no data hostage situations.
Source page - HIPAA
- Yes
What SiteGPT says
Assessed by DPLMC International for compliance with HIPAA security and privacy requirements. Safeguards in place for Protected Health Information.
Source page - SOC 2
- Yes
What SiteGPT says
Completed a SOC 2 Type II examination covering security, availability, and confidentiality trust service criteria.
Source page - Support
- Email
What SiteGPT says
Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
Source page
Only what SiteGPT's own pages state, with the quote behind each answer. Anything they don't publish is left out rather than guessed.
Getting started with SiteGPT
- Sync training data by entering your URL for SiteGPT to scan, uploading files, or dropping in raw text content.
- Install the chatbot on your site by embedding it wherever you want, such as your marketing site, in app, or help center.
- Learn and refine the chatbot using real chat history by providing feedback to improve it with every interaction.
Written from SiteGPT's own help pages: sitegpt.ai/
SiteGPT video tutorials
Independent creators on YouTube, not SiteGPT or us. The video loads from YouTube only when you press play.
The free trial
Trial only: 7 day free trial, credit card required
Questions people ask about SiteGPT
How much does SiteGPT cost?
Paid plans start at $59 a month (Starter). 4 plans are listed above, from SiteGPT's own pricing page.
Is SiteGPT free?
There is a free trial but no free plan: 7 day free trial, credit card required.
Does SiteGPT train its AI on my data?
No, the company says your data is not used for training. Source
Is SiteGPT HIPAA compliant?
Yes. Source
Do I need a credit card to try SiteGPT?
Yes, a card is required to start the trial. Source
Does SiteGPT have an API?
Yes.
Can I add text content to train the chatbot if I don't have web pages to scrape or files to upload?
Yes, you're able to enter raw text content as training data. Source
Do you have a plan for agencies to offer chatbots to their clients?
Yes, please contact us by sending us an email for more information. Source
Is there a demo that I can try?
Yes, you can go to sitegpt.ai/demo and try out the demo. The demo bot you see on sitegpt.ai/demo is trained on the sitegpt.ai website content itself. So you can ask any questions related to SiteGPT website in that demo bot and it will answer it. You can also sign up for a 7 day free trial and try out everything on your own data. Source
Do you retrain the chatbot automatically when the website content changes?
Yes! SiteGPT now supports automatic syncing of your content. Depending on your plan, you can set up automatic syncing on a monthly, weekly, or daily basis to keep your chatbot's knowledge up to date. You can also manually retrain/resync your chatbot anytime from the dashboard. Source
Works with
- Integrations
- Crisp, Slack, Zendesk, Notion, Google Drive, Dropbox, OneDrive, Box, GitHub, WhatsApp
- AI models
- GPT 4, GPT 4.1, GPT 4.1 mini
- Languages
- 95+ languages
Where this came from
Plans, prices and limits were copied from SiteGPT's own pages, then checked .
How we collect prices and rank tools · Is something wrong? Correct this listing
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